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Global P&C Insurance Leader - Enterprise Information Services Modernization
Discover, design, plan, prove and drive widespread business process reengineering with modern methodologies and advanced technology
- Conducted needs surveys across sales, underwriting, policy maintenance and claims
- Inventoried legacy systems, emphasizing data and integration analysis
- Prototyped master data management and developed target production program plans
- Supported policy administration platform renewal with phased carve-outs and modern integrated data architecture
- Assisted in consolidating financial ERP migration
- Supported call center infrastructure upgrading
- Played key roles in supporting the service implementation of a strategic inbound telemarketing direct sales model
- Supported local business units, Japan regional office, and global HQ to ensure internal and regulatory compliance
Capabilities
- Operational transformation & business process reengineering
- Information and integration architecture
- Modern requirements management
- Finance transformation
- Cloud architecture
- Program ROI analysis
- Program steering
- Training
- Compliance & Governance
Regions
- Tokyo
- New York WWHQ

