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Global P&C Insurance Leader - Enterprise Information Services Modernization

Discover, design, plan, prove and drive widespread business process reengineering with modern methodologies and advanced technology

  • Conducted needs surveys across sales, underwriting, policy maintenance and claims
  • Inventoried legacy systems, emphasizing data and integration analysis
  • Prototyped master data management and developed target production program plans
  • Supported policy administration platform renewal with phased carve-outs and modern integrated data architecture
  • Assisted in consolidating financial ERP migration
  • Supported call center infrastructure upgrading
  • Played key roles in supporting the service implementation of a strategic inbound telemarketing direct sales model
  • Supported local business units, Japan regional office, and global HQ to ensure internal and regulatory compliance

Capabilities

  • Operational transformation & business process reengineering
  • Information and integration architecture
  • Modern requirements management
  • Finance transformation
  • Cloud architecture
  • Program ROI analysis
  • Program steering
  • Training
  • Compliance & Governance

Regions

  • Tokyo
  • New York WWHQ