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Global P&C Insurance Carrier - Information Services Rescue and Transformation

Arrest departmental collapse, then upgrade information services supporting rating, policy administration and claims processing

  • Conducted rapid discovery and requirements analysis across multiple lines of business
  • Audited third-party platforms and service providers, then assumed oversight of production support
  • Developed a modern rating engine for integrated application to sales tools and policy administration platforms
  • Implemented claims workflow
  • Instituted modern test automation
  • Supported local business unit and global HQ to ensure internal and regulatory compliance

Capabilities

  • Operational transformation & business process reengineering
  • Information and integration architecture
  • Modern requirements management
  • Test automation
  • Compliance & Governance

Regions

  • Tokyo
  • New York